Are you a customer with questions about your insurance policy or a claim?
Your broker is your first point of contact and can help with most inquiries about your policy, including changes to your coverage, claim status, and payment information. For after-hours emergencies, call our 24-hour service line at 1-800-607-2424
Looking for an insurance quote? Find a broker to help you get the right coverage
Have you already contacted your Economical broker? Your broker should be your first point of contact and can help with most inquiries, including changes to your coverage and payment information.
We are currently experiencing longer than usual wait times on our customer support line. We apologize for the inconvenience and are working to shorten wait times.
Find one of our regional offices near you
Please contact our Media Relations team by email or call 647-224-8975.
Please email our Community Giving team or go to our Community Giving page for more information.
Please visit our Careers page for more information.
Email our Claims Vendor Management team if you’re interested in working with Economical as a claims vendor. Please include your name, company name, email address, job title, phone number, service offerings, company location(s), and a link to your website in your email. Please don’t include any additional links or attachments, and only send us one submission.
Here’s how to find the help you need.
For general inquiries not listed above, contact our head office:
Economical Insurance 111 Westmount Road South, P.O. Box 2000, Waterloo, ON N2J 4S4
Call 1-800-265-2180 or 519-570-8200 Fax 519-570-8389