Reporting a Property Claim

1. Contact the police or fire department if necessary. Be sure to record:

  • The police occurrence number
  • The name of the detachment
  • The officer's name and telephone number

2. If your building was damaged, try to secure the property to prevent further damage. Your policy covers fair and reasonable costs for securing and protecting your property.

3. Report your claim to:

  • Your independent insurance broker during regular business hours, or
  • The Economical Insurance Group's 24-hour emergency claims service

4. Write down what happened in as much details as possible.

5. Provide a list of the items that were stolen or damaged, including (if applicable):

  • A detailed description of the item
  • The make and model number
  • When and where the item was purchased
  • Approximate purchase cost
  • Proof of ownership, if possible (e.g. receipt, photo, warranty registration)

6. If your home is not habitable, make alternative living arrangements. Your policy covers additional living expenses.

Reporting a Claim
Getting Your Property Repaired or Replaced

 

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